The average delivery time is 1-6 days. For Belgium this is 2-6 days.
The expected delivery time has passed, where is my order?
In 99% of cases, orders are delivered within the expected delivery time. Unfortunately, it can sometimes happen that an order is delayed in the delivery process. You can check the status of your order via the track your order page on the website.
Have you not received anything 3 days after the expected delivery time? Please contact us.
What are the shipping costs?
We will bear the shipping costs of the order and are therefore FREE unless otherwise stated.
I am not satisfied with my order, can I return it?
Yes. You can return any order to us within 90 days without giving a reason. Please contact us at info@relivex.nl
Where can I find my Track and Trace code?
On the "track your order" pageyou can enter your email address to track your package.
My Track and Trace does not provide any information, how is this possible?
Track and Trace information is available from the moment your package arrives at the mail order company. Please note that there may be some delay.
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